JNE WORKS Co., Ltd. (hereinafter referred to as "JNE Website," 'www.jneworks.com"') has established the following Privacy Policy to protect users' personal information and rights and to efficiently handle user grievances related to personal information in accordance with relevant laws and regulations, such as the 「Personal Information Protection Act」 and the 「Act on Promotion of Information and Communications Network Utilization and Information Protection」. If the JNE Website revises this Privacy Policy, it will be announced through the website notice (or individual notice).
1. General Provisions
The JNE Website does not disclose personal information without the user's prior permission. However, exceptions are made when the user has granted permission, when the user has agreed to the collection or transmission of personal information for the use of specific services, or when there is a request from a government agency in accordance with lawful procedures under relevant laws.
2. Purpose of Collection and Use of Personal Information
The JNE Website collects and uses personal information for the following purposes:
Use of specialized menus (Contact Us)
3. Items and Methods of Personal Information Collection
Items Collected
Name (or Person in Charge), Company Name, Contact Number, Email Address, Inquiry Content
Information automatically generated and collected during service use or business processing: Service usage records, Access IP information
Method of Collection
Submission of inquiry forms within the website
4. Rights and Obligations of Users and Legal Representatives and How to Exercise Them
If a user requests correction of errors in their personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.
Personal information terminated or deleted at the request of the user or legal representative is handled as specified in the "Retention and Use Period of Personal Information Collected by JNE Website" and is processed so that it cannot be viewed or used for any other purpose.
5. Retention, Use Period, and Destruction of Personal Information
The JNE Website retains and uses personal information within the retention and use period agreed upon when collecting personal information from the user or within the period prescribed by law. When the purpose of collection or the purpose for which it was provided is achieved, the user's personal information will be destroyed without delay.
Destruction Procedure: Information entered by the user is destroyed without delay once the purpose of collection or provision has been achieved. If retention is required for a certain period according to internal policies and relevant laws, it is moved to a separate database (or a separate file cabinet in the case of paper) and stored before being destroyed. In this case, the personal information moved to the database will not be used for any other purpose unless required by law.
Destruction Method: Information in the form of electronic files uses technical methods that cannot reproduce the record. Personal information printed on paper is destroyed by shredding or incineration.
6. Provision of Personal Information to Third Parties
The JNE Website uses the user's personal information only within the scope specified in Article 2 'Purpose of Collection and Use of Personal Information' of this Policy and does not use it beyond this scope or provide it to others or other companies/institutions.
7. Outsourcing of Personal Information Processing
When outsourcing the processing of users' personal information for smooth business processing, the JNE Website notifies the contents of the work entrusted for personal information processing and the person receiving the entrustment (hereinafter referred to as the 'Trustee') in advance.
To ensure the safety of personal information protection when signing an outsourcing contract, the JNE Website specifies matters regarding responsibility such as prohibition of personal information processing other than for the purpose of performing the entrusted work, technical and administrative protection measures, restrictions on re-entrustment, and compensation for damages in the contract. If the contents of the entrusted work or the trustee change, we will disclose it through this Privacy Policy without delay.
8. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
The JNE Website operates 'cookies' that store and retrieve user information from time to time. A cookie is a very small text file sent to the user's browser by the server used to operate the website and is stored on the user's computer hard disk. The JNE Website uses cookies for the following purposes:
Purpose: To analyze users' access frequency or visit time, etc., and use it as a measure for service reorganization, etc.
How to Allow/Block Cookies in Web Browsers
Edge: Settings menu at the top right of the browser > Cookies and site permissions > Manage and delete cookies and site data
Chrome: Settings menu at the top right of the browser > Privacy and security > Clear browsing data > Cookies and other site data
Whale: Settings menu at the top right of the browser > Privacy > Clear browsing data > Cookies and other site data
How to Allow/Block Cookies in Mobile Browsers
Chrome: Mobile browser settings > Privacy and security > Clear browsing data
Safari: Mobile device settings > Safari > Advanced > Block all cookies
Samsung Internet: Mobile browser settings > Browsing data > Delete browsing data
Users have the option regarding the installation of cookies. By setting options in the web browser, you can accept all cookies, send a notification when a cookie is installed, or reject all cookies. However, if you refuse the installation of cookies, there may be inconveniences in using the service or difficulties in providing the service.
9. Measures to Ensure the Safety of Personal Information
In handling users' personal information, the JNE Website takes the following technical/administrative protection measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged.
Users' personal information is protected by passwords, and files and data transmitted by mail are protected through separate security functions such as encryption or using file lock functions.
The JNE Website adopts security devices (SSL or SET) that can safely transmit personal information on the network using encryption algorithms.
We are doing our best for security by using intrusion blocking systems and vulnerability analysis systems for each server in preparation for external intrusions such as hacking.
The JNE Website limits access rights to users' personal information to a minimum number of personnel. The minimum number of personnel corresponds to the following:
Those performing work related to consultation and reporting
Those performing personal information management work, such as the Chief Privacy Officer and person in charge
Those for whom handling of personal information is inevitable for other business purposes
10. Chief Privacy Officer
The JNE Website designates the relevant department and Chief Privacy Officer as follows to protect users' personal information and handle complaints related to personal information.
Chief Privacy Officer: Director Jae-woong Jung
Department in Charge: Management Department
Phone: +82-70-7788-8661
Email: zeung@jneworks.com
If you need to report or consult on other personal information infringements, please contact the following organizations.
11. Matters Concerning Changes to the Privacy Policy
This Privacy Policy was revised on January 6, 2026. If there are any additions, deletions, or modifications to the contents due to changes in government policies or security technologies, we will notify you through the website.
